Supraplay Casino Bonus Rules Before You Claim

This page explains the bonus-terms that apply to promotional offers and sets out how bonuses, free spins and loyalty awards work alongside account rules. Individual promotion pages and the specific promotion terms listed at point 4 take priority where they provide verified values or exceptions.

Key Bonus Conditions

• Eligibility: players must meet the account and age requirements set out in the promotion.
• Minimum qualifying deposit for deposit bonuses: £20 unless a promotion states otherwise.
• Wagering multipliers: standard welcome and free-spin winnings require 40×; certain VIP rewards require 3×; deposits themselves require 3× wagering before withdrawal when this is stated.
• Maximum bet while wagering: standard maximum £5 per spin/round; High‑Roller bonus maximum £10 per spin/round.
• Expiry and allocation: free spins for the welcome package are released in 10 daily batches (20 spins per day); other expiry and cancellation terms are specified per promotion.
• Maximum cashout caps where stated: cashback-bonus winnings are capped at £10,000; no-deposit bonus withdrawal cap is £50 (with a qualifying £20 deposit required).

Eligibility and Participation

Bonuses are available only to verified account holders who meet the minimum age requirement and other account-eligibility criteria listed in their promotion. Only one account is permitted per person, device, IP address, computer and household where stated. Third-party payments, account sharing and using VPNs to bypass restrictions are prohibited for promotional eligibility. Some payment types may be excluded from promotions; check each offer for payment-specific restrictions.

Conditions for Individual Promotions

Welcome Bonus (First deposit)

Reward: 100% match up to £250 plus 200 free spins. Qualifying deposit: single transaction of at least £20 using the cashier and entering code LAGOON where required. Free spins are granted in 20‑spin daily batches over 10 days; the first batch follows the qualifying deposit and later batches may require 1× deposit wagering to unlock, as stated in the promotion. Wagering: bonus funds and free‑spin winnings require 40× wagering. Activation: free spins must be activated in the personal account area where specified. If the welcome bonus fails to activate, contact support before wagering deposited funds.

Reload and Recurring Free-Spin Promotions

Examples of recurring promotions include Monday free spins (code TROPIC) and Friday Reload (code SUPRA). Monday free spins: deposits from £20–£50 receive 20 spins, £50–£100 receive 50 spins, deposits above £100 receive 100 spins; free-spin winnings require 40× wagering. Reload free spins typically unlock after 1× wagering of the qualifying deposit and their winnings carry 40× wagering. Minimum deposit for these deposit-based promotions is generally £20 unless the offer states otherwise.

Cashback and Loyalty Conversions

Supra Points (loyalty points) convert at 300 SP = £1. Cashback and loyalty rewards may carry specific wagering and payout caps: cashback-bonus winnings are limited to a £10,000 payout under the general bonus terms. VIP level cash rewards carry a 3× wagering requirement where stated.

Wagering Requirements and Balance Rules

The specified wagering multiplier applies to the bonus balance and to winnings generated by free spins where the promotion states such. Standard examples from active promotions: welcome bonus and free-spin winnings require 40× wagering; certain VIP rewards require 3× wagering. Deposited cash may be subject to separate wagering or holding requirements: where a promotion requires a deposit to be wagered before withdrawal, that deposit requires 3× wagering.

Order of funds: when a linked deposit bonus applies, cash funds are used before bonus funds. Maximum bet restrictions apply during wagering (standard £5, High‑Roller £10); placing bets above these limits while wagering may void the bonus and related winnings. Early withdrawal of deposited or real funds while a bonus remains unfinished will forfeit the unfinished bonus and any associated winnings.

Example: if you hold £10 in bonus funds subject to a 40× requirement, you must place £400 of qualifying wagers to clear that bonus (40 × £10).

Game Contributions and Exclusions

Different games contribute at different rates toward wagering requirements. Where contribution rates are specified, they apply as follows:

Games not listed above may contribute at different rates or be excluded from bonus play; provider-specific restrictions can apply. Consult the individual promotion terms for any explicit game exclusions or blocked titles.

Bonus Expiry and Cancellation

Each promotion states its activation, play and wagering deadlines. Free spins in the welcome package are allocated across 10 days; subsequent daily batches are released at 24‑hour intervals and may be conditional on meeting interim wagering requirements. When a bonus expires, the bonus balance and any associated winnings that remain uncleared are removed in accordance with the promotion terms. Early withdrawal or breach of bonus conditions will typically result in forfeiture of the unfinished bonus and any related winnings.

Withdrawals and Maximum Cashout

To convert bonus winnings into withdrawable cash you must meet the applicable wagering requirement(s). Where a specific maximum bonus payout is stated, that cap applies to the promotion: cashback-bonus winnings have a stated ceiling of £10,000; no-deposit bonus withdrawals are capped at £50 and require a qualifying £20 deposit where specified. General account withdrawal limits (standard processing caps) are: £4,000 per day, £16,000 per week and £50,000 per month; these standard limits may also apply to withdrawals of bonus-converted funds. Withdrawals are subject to identity verification; requests to withdraw while a bonus remains unfinished may lead to forfeiture of that bonus and any uncleared winnings.

Restricted Conduct and Complaints

Prohibited conduct includes creating multiple accounts, account sharing, using third-party payment methods for funding, and attempting to bypass promotion restrictions (including use of VPNs). Placing bets above the permitted maximum during wagering, cancelling or attempting to circumvent wagering rules, or using excluded payment methods for a promotion may void the bonus and any winnings. If you have a complaint or need help with a promotion, contact support via live chat or email at [email protected]. All promotional disputes will be handled in accordance with the promotion-specific terms and general account terms.