Privacy Statement

At Supraplay Casino, we respect your privacy. This Privacy Policy explains what information we collect when you use our website and account services, how we use it, and the steps we take to protect it. It also explains the choices available to you regarding your personal information.

Types of data we collect

Personal data

When you create or use an account, we may collect information such as your name, date of birth, contact details and account credentials. We may also request identity documents or other information needed to verify your account and help keep it secure.

Technical data

We collect information about how you access and use Supraplay Casino. This may include your IP address, device and browser details, login records, pages visited and account activity. This information helps us maintain the website, identify technical issues and protect accounts from unauthorised access.

Transactional data

We keep records of deposits, withdrawals and other account transactions. Payment information may be processed by payment providers, and the details available to us can depend on the method you use. We use transaction records to manage your account and respond to payment queries.

How we use your information

We use personal information to provide account services, process transactions, verify identity when needed and respond to support requests. We also use it to maintain security, investigate unusual activity, meet applicable obligations and improve how our website works. We only use information for purposes connected with our services or where another appropriate basis applies.

How we protect data

We use technical and organisational measures to limit unauthorised access to personal information. Access is restricted to people and providers who need the information for their work. We store information for as long as needed for the purposes described in this policy and any applicable record-keeping requirements, then delete or securely dispose of it when appropriate. No online service can remove every security risk, so you should also keep your account credentials private.

Cookies and tracking technologies

Supraplay Casino uses cookies and similar technologies to support essential website functions, remember preferences and understand how visitors use our services. Some cookies may be set by third-party providers that help us operate the website. You can manage cookies through your browser settings, although blocking certain cookies may affect account or website functions.

Your privacy rights

You can ask to access the personal information we hold about you, correct information that is inaccurate, or request deletion of your data. Depending on the circumstances, you may also be able to object to or request limits on certain uses of your information. Some requests may be subject to account, security or record-keeping requirements. To make a request, contact our support team. We may need to verify your identity before acting on it.

Sharing information with third parties

We may share information with providers that support payments, identity checks, website operations, security and customer service. We may also disclose information where required to address a legal obligation or protect the security of our services and users. Providers receiving information for these purposes are expected to handle it appropriately and use it only for the relevant service.

Updates to this policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.